Legal

Privacy Policy

Last updated: 27 October 2026

Welcome to Sober Skies. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website, use our services or communicate with us.

For the purpose of the UK General Data Protection Regulation (UK GDPR), the data controller is Sober Skies, represented by Mary-Anne (email: mary-anne@soberskies.com).

1. Information we collect

We may collect and process the following types of personal information:

Data category

Specific information collected

Identity Data

First name, last name.

Contact Data

Email address, phone number (including WhatsApp details).

Special Category Data

Information regarding your sobriety, health, well-being, recovery history or treatment plans that you choose to share with us.

Communications Data

Any details or personal contexts you provide in email, text, WhatsApp messages or contact forms.

Technical Data

Internet protocol (IP) address, browser type, time zone setting and operating system when accessing our website.

2. Legal bases for processing your data

Under the UK GDPR, we must have a lawful basis to process your personal data. We rely on the following bases:

Lawful basis

Application to Sober Skies

Performance of a Contract

Necessary to take steps at your request before entering into a companionship agreement, or to fulfil our services to you.

Consent

When you proactively reach out via our contact forms, email or WhatsApp to share details about your personal circumstances.

Explicit Consent (Special Category)

Because information about recovery and addiction constitutes health data (Special Category Data), we require your explicit consent to process this information to offer tailored support.

Legitimate Interests

For the proper administration of our website, responding to enquiries and managing business operations.

3. How we use your information

We use your data strictly to deliver a confidential and reliable service:

  • To respond to your initial enquiries and assess your support needs.

  • To coordinate travel arrangements, home support or event companionship.

  • To liaise with your designated treatment teams (only with your explicit consent).

  • To manage and improve our website performance.

4. Confidentiality and data sharing

Your privacy is paramount. We do not sell or rent your personal information to third parties. We will only share your information in the following strictly limited circumstances:

  • With your explicit consent: sharing details with family members or your medical or rehab treatment teams, as agreed in your care plan.

  • Legal and safety obligations: if we are under a duty to disclose your data to comply with a legal obligation, or to protect the vital interests and physical safety of you or others.

5. Data security and retention

  • Security: we implement appropriate administrative, technical and physical security measures to protect your personal data against unauthorised access, alteration or disclosure.

  • Retention: we only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting or reporting requirements.

6. Your rights under UK GDPR

You hold significant rights regarding how your personal information is handled:

  • Right of access: you can request a copy of the personal data we hold about you.

  • Right to rectification: you can ask us to correct inaccurate or incomplete data.

  • Right to erasure (“right to be forgotten”): you can request that we delete your personal data under certain conditions.

  • Right to restrict or object to processing: you can limit how we use your data.

  • Right to withdraw consent: where we rely on your explicit consent to process your health or recovery data, you have the right to withdraw that consent at any time.

7. Contact details and complaints

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us directly:

If you are not satisfied with how we handle your data, you have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us first.

Questions about your privacy?

If anything here is unclear, Mary-Anne is happy to talk it through in confidence.

Contact Mary-Anne

Also see our Cookie Policy and Legal Disclaimer.